A Chinese American passenger is suing United Airlines, claiming he was discriminated against by a flight attendant.
Incident details: A frequent United Airlines flyer, Miao boarded the plane carrying two suitcases and a lunchbox, placing all three items in the overhead bin. He said the flight attendant yelled at him, instructing him to remove the lunch bag from the overhead bin and place it under his seat.
Miao initially placed the lunchbox on an empty seat next to him and told the flight attendant that he would move it to the floor after the passenger for the vacant seat arrived. The flight attendant, however, allegedly threatened to inform the plane’s captain if he didn’t move the lunchbox to the floor. In his separate complaint to United, Miao noted that while he immediately complied, a United Airlines supervisor would later order him off the plane because the flight attendant had claimed he hit her.
Represented by his lawyer, Miao demanded to have his purported ban overturned, all-related documentation destroyed, for all involved parties to issue apologies and for the airline to pay $100,000 in combined damages and legal fees.
Alleged retaliation: The investigation conducted by United’s Passenger Incident Review Committee concluded Miao had made physical contact but rescinded the ban against him. While Miao was allowed to fly United again, he said he constantly faced retaliation from the incident as he was being stopped by agents…
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